Terms of Service
Effective Date: 4-Feb-2026
Last Updated: 4-Feb-2026
These Terms of Service (“Terms”) govern your access to and use of the website https://www.vantorflooring.com/ (the “Website”) and any services, estimates, or communications provided by Vantor Flooring (“Vantor,” “we,” “our,” or “us”).
By accessing or using this Website, submitting a form, requesting a quote, or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
1. Use of the Website
The Website is provided for informational purposes and to allow users to:
- Learn about the flooring services offered by Vantor Flooring
- Request quotes or estimates
- Contact our team
- View service areas, project examples, and pricing guidance
You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of others or restrict the use of the Website by others.
You may not:
- Attempt to gain unauthorized access to the Website or its systems
- Use the Website to transmit harmful, misleading, or unlawful content
- Scrape, copy, or misuse Website content for commercial purposes without permission
2. Quotes, Estimates, and Pricing
Any quote, estimate, or pricing information provided through the Website, email, phone, or in person is non-binding until confirmed in writing by Vantor Flooring.
Pricing may vary based on:
- Final material selection
- Square footage and layout
- Subfloor condition
- Removal and disposal requirements
- Access limitations (e.g., condos, elevators, strata rules)
- Additional work identified during the site review
All quotes are subject to change if conditions differ from those initially disclosed.
3. Flooring Services and Scope of Work
Vantor Flooring provides flooring installation and related services for residential, strata, and commercial projects.
The final scope of work will be outlined and agreed upon before work begins. Any changes requested after work has started may result in additional costs or schedule adjustments.
- Site conditions are unsafe
- Required approvals or access are not provided
- Payment terms are not met
4. In-Home Visits and Samples
If you request an in-home consultation or sample delivery:
- You are responsible for providing safe and reasonable access to the space
- Pets, hazards, or unsafe conditions should be disclosed in advance
- Samples remain the property of Vantor Flooring unless otherwise stated
We reserve the right to cancel or reschedule visits if access or safety cannot be reasonably ensured.
5. Scheduling and Delays
Project schedules are estimated and may be affected by factors outside our control, including:
- Material availability
- Weather conditions
- Building or strata restrictions
- Unexpected subfloor or site issues
While we make reasonable efforts to meet timelines, Vantor Flooring is not liable for delays caused by circumstances beyond our control.
6. Payments and Deposits
Payment terms, deposits (if applicable), and final payment requirements will be outlined in your written agreement or invoice.
Failure to make payments as agreed may result in:
- Work suspension
- Project delays
- Additional fees or collection actions where permitted by law
7. Website Content and Intellectual Property
All content on the Website, including text, images, graphics, logos, and design elements, is the property of Vantor Flooring or its licensors and is protected by copyright and intellectual property laws.
You may view and use Website content for personal, non-commercial purposes only. You may not reproduce, distribute, or modify Website content without written permission.
8. Third-Party Links
The Website may contain links to third-party websites or services. These links are provided for convenience only. Vantor Flooring does not control or endorse third-party sites and is not responsible for their content, policies, or practices.
Access third-party sites at your own risk.
9. Limitation of Liability
To the fullest extent permitted by law, Vantor Flooring shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- Use or inability to use the Website
- Reliance on Website content
- Delays or disruptions in service
- Errors or omissions in content
Our total liability, if any, shall be limited to the amount paid for the specific service giving rise to the claim.
10. No Guarantees or Warranties
Website content is provided “as is” and “as available.” We make no guarantees regarding:
- Accuracy or completeness of Website information
- Continuous availability of the Website
- Results from using the Website or services
Any warranties related to flooring installation or workmanship will be outlined separately in your service agreement, if applicable.
11. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information. By using the Website, you consent to the practices described in the Privacy Policy.
12. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Province of British Columbia and the laws of Canada applicable therein, without regard to conflict of law principles.
13. Changes to These Terms
We may update these Terms from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Website after changes constitutes acceptance of the updated Terms.
14. Contact Information
If you have questions about these Terms or our services, please contact us:
Vantor Flooring